New training app aims to promote cultural diversity

by L&D03 Nov 2016
TV channel SBS, Multicultural NSW and International Education Services Limited have teamed up to produce a mobile app and online training tool designed to help the Australian workplace embrace cultural diversity.
 
Known as the Cultural Competence Program, the app is intended for public and private organisations wishing to improve employees' understanding and appreciation of the diversity amid Australian culture, something increasingly pertinent to the Australian workplace today.
 
The program will help workers explore topics including cross-cultural communication, stereotypes, unconscious bias and the benefits of multiculturalism in the workplace.
 
"New South Wales is one of the most multicultural communities in the world, and it is only right that our workplaces should mirror our communities," said NSW Minister for Multiculturalism, John Ajaka. "Diversity is not a nice-to-have for business or government, it is a must-have.”
 
SBS managing director, Michael Ebeid, added, "Across all industries and sectors, greater understanding of the benefits of diversity is an increasingly valuable tool for organisations."
 
Users of the Cultural Competence Program will follow eight multimedia learning modules, including animations, activities and video interviews featuring real-world stories from the workplace. The program can be accessed via an app on mobile devices or online, and allows users to complete the courses whenever they wish. The course can also be integrated into an organisation's existing learning management programs.
 
"Diversity is at the heart of what we do at SBS, and this Cultural Competence Program delivers on our commitment to utilising our Charter and digital leadership to contribute to a more cohesive Australia, through deepening understanding of the many cultures that make up our country today," said Mr Ebeid.
 
Manager of International Education Services, Chris Evason, added, "Combining our knowledge from various areas of diversity media, multiculturalism and education meant that we were able to create an innovative, engaging and informative resource for organisations to promote cultural awareness in their workplace through online learning."
 

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