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How to coach managers (who don’t want to be coached)

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Learning and development | 27 Oct 2015, 04:57 PM Agree 0
Coaching difficult line managers might be one of L&D's more challenging aspects, but it's far from impossible. Brett Reid, general manager HR for Pacific Brands reveals the best way to go about doing it.
  • Rebecca | 29 Oct 2015, 12:32 PM Agree 0
    On several occasions I have had to coach someone who wouldn't listen to me - it was so frustrating, but I have definitely learned over the years not to be offended. Everyone has their own issues. I think the key is to listen to them and acknowledge their concerns, while also showing that you're in control.
  • | 21 Mar 2016, 05:45 PM Agree 0
    A valuable article. It is great to increasingly hear of large organisations embracing a coaching leadership style. Congratulations Pacific Brands. As Brett said, a coaching style builds capability. It also supports on the job learning, not so much in technical skills but in the "soft" skills that develop attributes such as influence, collaboration, initiative etc.
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