Claims emerge of poor training following Dreamworld tragedy

by L&D28 Oct 2016
A former ride attendant at Dreamworld, where four people died earlier this week as a result of an accident on a raft ride, has claimed that staff at the Gold Coast theme park receive inadequate training, and that new staff are poorly supervised.
The anonymous man, who was speaking to 7 News, said, “The reason I’m speaking out is because this accident was avoidable. It should not have happened.
He added that the training attendants receive is minimal.
“You were pretty much given about half an hour’s worth of training before the park opened and then the ride trainer would stay with you for about 15 to 20 minutes after that, and then they would go about their day.”
Regarding the particular ride that caused the death of the four people, Thunder River, he said, “I do know of one person who did work there who did raise concerns about the conveyor system on the Thunder River ride, because it did have those gaps between the slats.”
However, Dreamworld has refuted the man’s claim.
“This is untrue,” the theme park said in a statement. “To perform the role of ride operator for a ride such as Thunder River Rapids, the operator must be among our most experienced ride staff.”
The claims come amid reports that 150 pages of documents from Queensland Workplace Health and Safety (QWHS) reveal concerns over safety at Dreamworld that date back to 2012.
One document from 2012 shows that a safety inspector from the Australian Institute for the Certification of Inspection Personnel reported that the park did not produce evidence of having an effective management system in place.