Whether it is instructional videos or gamified learning, technology has proven to be an effective L&D tool.
But amid the digital revolution sweeping workplaces the world over, some L&D professionals feel that a fundamental part of the training process is being overlooked: people.
Entrepreneur and best-selling author, Deep Patel, says that when it comes to learning, a hands-on approach still reigns supreme
“There are a few reasons for this. First, there are some things you just can’t learn online, such as cooking specific dishes at a restaurant,” Patel told Forbes.
“Not only that, but learning something with someone else gives you a chance to do team-building, as well as gain a sense of accountability that you actually were shown how to do something.”
Patel says people have “a certain sense of pride” in learning something hands-on.
“It gives us the feeling we’ve gained knowledge we couldn’t have picked up anywhere else,” he said.
A report by CMI and Oxford Strategic Consulting found that younger managers are more likely to choose face-to-face training as opposed to digital learning.
The survey found that 69% of respondents believe that their organisation only offers digital management and leadership development to cut costs. That’s compared to just 20% who think it is actually used to improve the quality of teaching.
Still, Patel says the “optimal solution” is to mix both e-learning and hands-on activities in a meaningful way.
“Take the time to ensure that your employees are learning the right stuff, while simultaneously engaging with them on a personal level. Most importantly, reward them for their knowledge base and skill set,” he explained.
“After all, you’ve helped develop them into a valuable asset, one that’s arguably the most crucial to the success of your business. By bringing your knowledge together, you’re forming a business whose power could stand the test of time.”
In today’s modern world, it is difficult to imagine employee training not involving some type of technology.