Measuring the effectiveness of L&D programs

by Michael Mata06 Oct 2016
A new survey released by Saba, a global leader in cloud-based intelligent talent management solutions, indicates that many companies are not in tune with their employees’ perceptions of engagement, training, and career development.

The Saba survey highlights the need for consistent employee feedback across age groups and genders to more accurately measure overall engagement in organisations. The survey also confirmed the need for continuous feedback to gain early warnings of gaps between the perceived effectiveness of learning and development programs and their actual impact.

Listed here are additional insights into the mindsets of contemporary workers.

Millennials need new technology to support learning and development.

Not surprisingly, millennials are demanding more digital learning tools to support learning and drive innovation. Fortunately, many HR leaders and chief learning officers are highly attuned to the digital tools that support on-going learning and development.

The Saba survey indicated that 83% of HR executives believe modern companies cannot compete effectively unless their employees harness talent management tools to support training and development.

Millennials are more inclined to stay if offered quality training and development.

As many HR executives are well aware of, millennials are one of the highest flight risks. While some companies are able to attract and retain more millennials by becoming “hip,” the Saba survey revealed that offering better training improves retention among millennial employees.

Eighty-six percent of millennials said they were more inclined to stay at their current companies if they were given access to quality training and development. Only 76% of Gen-Xers and baby boomers said they were more inclined to stay if given access to quality training and development.

Women are less likely to provide feedback than men.

When companies don’t heed feedback from their employees, it creates a listening gap that causes employees to disengage. Women, it seems, are more likely to clam up than men. The Saba survey found that only 56% of women are comfortable giving feedback, versus 63% of men.

This potentially damaging disconnect among the genders should be addressed by HR and learning teams. Companies can also remedy the overall listening gap by providing channels for continuous engagement and feedback with employees.

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