New training toolkit aims to address domestic violence

by John Hilton20 Nov 2015
For many frontline employees, they may be first point of contact a woman will talk to if they are experiencing domestic violence or sexual assault.

Consequently, 1800RESPECT has announced the release of a toolkit which coincides with the global 16 Days of Activism campaign to end violence against women, which runs from 25 November to 10 December this year.

The program has been put together in consultation with experts and contains information on good practice, videos on safety and planning, and a resilience training program to help workers take care of themselves. It can also be tailored to organisational and individual training needs.

The Minister for Social Services Christian Porter said the toolkit should play an important role in staff L&D programs.

“The toolkit has useful tools like the Daisy app that connects women to specialist support services; videos on safety planning and risk assessment; and a resilience program to help ensure staff also take care of themselves,” he said.

“We are encouraging all relevant organisations – big and small – to download the toolkit and share it with employees and other organisations.”

Kelli Browne, national marketing manager, communications and stakeholder engagement at 1800RESPECT said that the statistic that one in four Australian women has experienced physical or sexual violence from a partner, boyfriend, or date shows that workers in lots of occupations have to be aware that the people they encounter on the job may be at risk or experiencing assault.

“Frontline workers need to feel confident they have the right tools and information to identify signs and connect women to appropriate services,” Browne said.

Organisations are encouraged to download the toolkit and distribute it to members of staff.

The purpose of the training materials is to raise awareness of the different types of violence against women, and they also explain ways to work with people with non-English speaking backgrounds and the LGBTIQ community.

If you or someone you know is impacted by domestic or family violence or sexual assault, call 1800RESPECT on 1800 737 732 or visit In an emergency, call 000.