The importance of these skills in the workplace is self-evident, with most processes being online and requiring a thorough understanding of digital literacy.
Nick Deligiannis, managing director of Hays in Australia & New Zealand, said this is an area that should factor into staff retention.
“Clearly career progression, ongoing learning & development – particularly in digital skills – and challenging or exciting work are key to successful staff retention in the year ahead,” Deligiannis said.
“While not every workplace or role suits flexible working, for those that do it’s also an important retention tool.”
Another study, released in April, found that most learners in the Asia Pacific do not feel empowered to embrace the demands of the digital workplace.
Microsoft’s Asia Workplace 2020 Study found that while 66% of learners consider themselves mobile workers, only 45% feel empowered by their organisation’s culture and management to work together productively and collaboratively.
The report also found that only 32% of learners agree their organisation is committed at a leadership level to ensure every employee is included in closing the digital skills gaps within the workforce.
Sharon Schoenborn, director of the Office Business Group at Microsoft Australia, said organisations “need to rethink how they empower their workforce with the right culture, policy, infrastructure and tools to maximise their potential”.
“This means enabling collaboration from anywhere, on any device,” Schoenborn said in a statement.
“However, it is also critical for business leaders to evaluate and implement changes to counter cultural and management challenges that are hindering employees to work seamlessly from wherever they are.”
Learners unprepared for digital age – study
Why digital literacy is on the rise
According to new research, 47% of employees want to learn additional digital skills – and for good reason.