Why the days of face-to-face training might be over

by Brett Henebery06 Apr 2017
As the technological changes influencing modern workplace prompt L&D professionals to re-evaluate how they train learners, some are accepting that traditional methods of training are a thing of the past.

As for what kind of training will emerge, L&D Professional spoke with Andres Jonmundsson – head of learning and development at Fuji Xerox Australia, who spoke at the Learning & Development Masterclass held in Sydney on 30 November.

Jonmundsson says the biggest disruptions are driven from within business to be more agile, cost efficient and effective.

“The days of rolling out lots of face to face training are behind us,” he told L&D Professional.
“Businesses and learners expect training to be practical and relatable to every day experiences. Learning budgets are under increasing pressure forcing learning practitioners to find solutions that are impactful and scalable.”

Jonmundsson said this necessitates partnerships with technologies that offer macro and micro learning in fun and accessible ways where learners are able to relate the education in real time.

“We will see the LMS becoming less significant, education will become increasingly mobile and training will become part of an employee’s daily rhythm rather than an isolated event that pops up periodically in their calendar,” he envisioned.

One practice gaining increasing traction in modern workplaces is social learning, Jonmundsson pointed out.

Bandura’s Social Learning Theory posits that people learn from one another, via observation, imitation, and modelling.

Jonmundsson said this year he expects to see more acceptance of social learning in L&D.

“People want to learn in a social way. Facebook, Twitter, Instagram and LinkedIn all provide a flexible self-directed way of learning. Most L&D practitioners will agree on the link between motivation and learning transfer,” he explained.

“Sharing ideas, debating, disagreeing and having fun are powerful learning techniques but often difficult to do in traditional classrooms.”

He added that social learning platforms offer a safer alternative where people can build learning communities and engage in lots of micro learning.

“A practical and personal example I can share was the experience of meeting and talking with new people in a Virtual room using my VR headset,” he explained.

“Although I met others in an avatar form, the social conditions were similar to any other event where you might meet with strangers.”

 He added that within the VR room, he learnt more about the social norms and challenges from people all over the world.

“We are almost at the point where social learning platforms will be completely immersive,” he said.


The Learning & Development Masterclass series continues with the Melbourne event underway today. Click here for more information.


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